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Not too long ago, Cova was spotlighted in a news report discussing consumer issues more than getting their IDs scanned in Canadian cannabis dispensaries. Canada requires customer info privacy quite seriously, and so do we — which is why we invest in premium information protection measures to safeguard our consumer information.

We know that shoppers often have concerns about getting their IDs scanned in connection with getting cannabis. So nowadays, we’re discussing specifically why ID scanners are useful for cannabis retailers and shoppers, and how you can communicate with your shoppers about their private info privacy issues.

The Added benefits of ID Scanners in Cannabis Dispensaries

In our digital day and age, shoppers have valid issues more than their private info becoming compromised. But the truth is that ID scanners in dispensaries serve each the retailer and the consumer. How?

1. Expediting the verify-in approach.

No consumer likes waiting in line. ID scanners make the dispensary verify-in approach a breeze, which suggests shoppers can get in, out, and on with their lives more rapidly and with much less headache.

two. Eliminating human error in verifying info.

Dispensary owners can finish up in hot water if front-line personnel fail to effectively confirm consumer info or spot a fake ID at verify in. Along with speeding up the approach, ID scanning eliminates the prospective for human error in verifying information and ID validity.

three. Supporting public security by stopping underage cannabis sales.

ID scanners also assistance public security by stopping underage sales. Not only does this support hold cannabis out of the hands of minors, but it also keeps dispensary owners from breaking the law and committing a serious compliance infraction.

Addressing Customer Information Privacy Issues

In Canada, the Individual Details Protection and Electronic Documents Act calls for organizations to acquire consent prior to collecting, making use of, or storing any PII, which stands for personally identifiable info. PII is defined as any info that can be linked to a precise individual, such as a name, age, or ID quantity.

In accordance with Canada’s federal privacy recommendations, the default setting on Cova’s cannabis retail POS program — which includes ID scanners — is to not retailer or hold any record of consumer PII. Even so, shoppers could decide on to hold a private profile in the program for the purposes of loyalty reward applications.

Canadian dispensary shoppers who do opt in to a loyalty reward membership can be assured that their info is safely stored and protected. Cova — a Canadian business — is a subsidiary of iQmetrix, a top cellular retail management provider with an exceptionally robust information protection system. That suggests Cova customers have access to the most sophisticated and safe information infrastructure in the cannabis market place at a fraction of the expense, thanks to iQmetrix’s economies of scale.

What’s much more, all Canadian PII is hosted correct right here in Canada, in the Azure Canada-Central server.

Important Takeaways

Right here are 3 crucial takeaways for budtenders on the front lines answering concerns about information privacy from shoppers:

  1. ID scanners expedite the verify-in approach and defend each the consumer and the retailer by stopping underage sales.
  2. ID scanning is for info verification only, and no private information is stored devoid of consumer consent.
  3. Consumers who do decide on to develop a reward membership profile will have their information securely stored in the most robust and sophisticated infrastructure presently out there in the cannabis market place Cova and its parent business, iQmetrix, have by no means skilled a privacy breach.

Want to Study A lot more About What Cova Can Do for You and Your Consumers?

See Cova in action and locate out specifically how it can support you elevate the cannabis consumer expertise — book a no cost demo nowadays!
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